Contact Us
Contact usEmail onlyReply in 1–2 business days
Write to us at
uttlife7Questions about a stone, an order, a return or the warranty all go to one inbox. A person reads every email and replies within 1–2 business days.
- Operated byUNITED TYCOON LIMITED
- HoursMon–Fri, 9:00–17:00 MT
- Response timeWithin 1–2 business days
- Order trackingTrack your order
02The facts
- Store
- Uttlife
- Operated by
- UNITED TYCOON LIMITED
- Registered address
- 30 N Gould St Unit 552, Sheridan, WY 82801, United StatesNot a returns address. Return instructions come with your return authorisation.
- [email protected]
- Response time
- Within 1–2 business days
- Support hours
- Monday to Friday, 9:00–17:00 Mountain Time (MT)Excluding public holidays
Before you write
- Your order numberIt's in your confirmation email and lets us find the order straight away.
- Photos of any damageA clear photo of the stone or plate, plus the packaging if it arrived cracked or chipped.
- Your grit or size for exchangesTell us which grit, size or base you'd like if we're replacing a stone.
Please don't send items to the registered address. Email us first; we'll reply with a return authorisation and the correct address.